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Privacy Policy
This Privacy Policy explains how Tab66 Casino may collect, use, store and share information when you visit the website, create an account, use casino services or contact support. It also explains how you can manage your privacy choices and request access to, correction of or deletion of your personal information.
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1. Information covered by this policy
This policy applies to information connected with your use of Tab66 Casino, including information provided through the website, account area, customer support channels and any related online services. It applies to players, visitors and people who contact the site, although the information collected may differ depending on how you interact with the service.
Contents
Personal information means information that identifies you, or that could reasonably be connected with you. Tab66 Casino aims to handle personal information in a careful, transparent and secure way. Only information that is reasonably needed for the relevant purpose should be requested, although additional information may sometimes be required to meet verification, security or legal requirements.
By using the website, you should review this policy together with any notices shown when information is collected. Those notices may explain a particular purpose, optional marketing choice or technical feature in more detail. If you do not provide information that is necessary to operate an account or complete a required check, some services may not be available.
2. Information we may handle and why
The information handled by an online casino can vary according to your account, activity and choices. It may include the following categories:
- Account details, such as your name, date of birth, residential information, username, account preferences and other details needed to create and manage an account.
- Contact details, such as an email address or other information used to communicate with you about your account, service questions, security matters or important notices.
- Identity and verification documents, which may include information needed to confirm your identity, age, eligibility, source of funds or other account information when checks are required.
- Payment and transaction records, including deposits, withdrawals, wagering activity, account balances, payment method information and records of transactions connected with the service.
- Communications and support information, such as messages, requests, complaints, feedback and records needed to understand and resolve a customer support enquiry.
- Technical and device information, such as an internet protocol address, browser type, operating system, device identifiers, language settings, approximate location information and website activity.
- Cookie and similar technology information, including preferences, session details, security signals and information about how pages and features are used.
This information may be used to open and operate your account, provide casino services, process transactions, respond to support requests and maintain accurate account records. It may also be used to confirm identity and age, carry out anti-fraud and security checks, detect unusual or unauthorised activity, protect the website and prevent misuse.
Information may also be used to meet legal and regulatory obligations, keep required records, manage disputes, enforce applicable terms, improve website performance and understand how services are used. Where marketing is available, contact information and preferences may be used to send relevant communications in accordance with your choices and applicable requirements.
The information used for one purpose may sometimes be relevant to another connected purpose, such as using account and transaction records to investigate a security concern. Where practical, information should be used in a way that is relevant to the reason it was collected.
3. Sharing, security and service providers
To provide and protect the service, information may be shared with carefully selected service providers that perform functions on behalf of the website. These providers may support payment processing, identity and age verification, fraud prevention, information technology, hosting, communications, customer support, analytics, security monitoring or other operational needs.
Information may also be disclosed where it is necessary to protect players, the website or other people; investigate suspected fraud, abuse or unlawful activity; respond to a valid legal request; comply with an applicable obligation; or establish, exercise or defend legal rights. Information may be shared with professional advisers or relevant authorities where this is permitted or required.
Service providers are expected to handle information only for appropriate purposes and to apply suitable protections. Some providers may process information in locations outside Australia. Where this occurs, reasonable steps should be taken to protect the information and manage the transfer in line with applicable privacy requirements.
Reasonable technical and organisational measures may be used to protect information from unauthorised access, alteration, loss, misuse or disclosure. These measures can include access controls, secure transmission, monitoring, authentication processes and staff or supplier procedures. No online system is completely risk-free, so players should also protect their login details, use secure devices and notify support if they believe an account has been compromised.
Information should only be accessible to people and providers who need it for an appropriate business, service, security or legal purpose. If a security incident affects personal information, appropriate steps may be taken to investigate, reduce harm and provide any notification required in the circumstances.
4. Cookies, analytics and retention
Tab66 Casino may use cookies and similar technologies to keep the website working, remember settings, maintain sessions, support security and understand how visitors use pages and features. Some cookies may be necessary for account functions, while others may help with performance, preferences or measurement.
Cookies are small files or data items stored on your device by a website. You can manage, restrict or delete cookies through your browser settings. If you block or remove certain cookies, some account, security or website features may not work as intended. Browser controls differ, so you should check the help information for your selected browser.
Information may be kept for as long as it is reasonably needed for the purpose for which it was collected, including account administration, customer support, security, dispute handling and service improvement. Some records must be kept for a period required by law even after an account is closed. This means closing an account does not always result in immediate deletion of every record.
When information is no longer needed and there is no continuing legal, security or operational reason to retain it, reasonable steps may be taken to delete it, anonymise it or securely dispose of it. Backup copies and records held by service providers may take additional time to be removed or overwritten.
5. Your privacy choices and data rights
Depending on your circumstances and applicable privacy requirements, you may be able to ask for access to the personal information held about you, request correction of information that is inaccurate or incomplete, request deletion of information that no longer needs to be retained, or withdraw consent to marketing communications. You may also ask questions about how your information is handled or object to certain uses where an objection is available.
To exercise these rights or make a privacy request, email support@tab66casino.online. Please describe your request clearly and provide enough information to help locate the relevant account or records. For security, additional information may be requested to confirm your identity before a request is completed. Do not send payment passwords or other unnecessary confidential credentials by email.
A request will be considered in line with applicable requirements. In some situations, access, correction or deletion may be limited, refused or delayed, including where information must be retained for legal, security, fraud prevention or dispute purposes. If information is corrected, reasonable steps may be taken to pass the correction to relevant service providers where appropriate.
You can unsubscribe from promotional emails by using an available unsubscribe option or by contacting support@tab66casino.online. Withdrawing consent to marketing will not necessarily stop essential account, security, transaction or service messages. A marketing preference may take a reasonable amount of time to apply, and records may be kept to ensure that an opted-out preference is respected.
If you have a concern about the handling of your personal information, contact support@tab66casino.online so the matter can be reviewed. This policy may be updated from time to time to reflect changes in the website, services, technology or privacy requirements. The latest version published on the website will apply to information handled under the policy.
